Welcome to Urooj Boutique. We are committed to delivering your orders safely and on time. Please review our shipping policy below.

Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive an order confirmation and tracking information (if available) once your order has been shipped.

Shipping Areas

We currently deliver across Pakistan. Delivery to remote areas may take additional time.

Delivery Time

Estimated delivery times:

• Major Cities: 2–5 business days
• Other Areas: 3–7 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

• Shipping charges are calculated at checkout.
• Free shipping promotions may be offered from time to time and will be clearly displayed on the website.

Order Tracking

Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp (where available).

Shipping Policy – Urooj Boutique

Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Address

Customers are responsible for providing accurate shipping information. Urooj Boutique is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Damaged or Missing Items

If you receive a damaged item or if any item is missing from your order, please contact us within 48 hours of receiving your package with relevant photos and order details.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Urooj Boutique
📧 Email: uroojboutique@gmail.com
📱 WhatsApp: +923238478765

Thank you for shopping with Urooj Boutique! We appreciate your trust and look forward to serving you. 💖